Payment Terms
Credit Policy
HydraPak Seals extends payment terms of NET 30 days for all open accounts. Payments must be received within 30 days from the invoice date. Accounts that exceed 30 days past due (60 days from the invoice date) will be converted to Cash on Delivery (COD) terms until the outstanding balance is paid in full. Accounts reaching 45 days past due (75 days from the invoice date) will be placed on credit hold, and all orders, including backorders, will be suspended until full payment of the past due amount is received.
Credit Card Payments
We accept the following credit cards: MasterCard, Visa, American Express, and Discover Card. A 3% processing fee applies to credit card payments or purchases exceeding $500.00.
Backorders
Backorders are fulfilled according to the customer’s request. Freight charges, where applicable, will be the responsibility of the customer unless otherwise agreed upon in advance.
Order Cancellations
Customers may request to cancel orders by contacting HydraPak Seals' customer service team. The cancellation will only be considered confirmed upon acknowledgment from HydraPak Seals.
Sales Tax Exemption
If you are eligible for sales tax exemption, you must provide a valid tax exemption certificate before placing your order. Orders processed before the receipt of a valid tax exemption certificate cannot be retroactively adjusted, and taxes applied to those orders will not be refunded.
Copyright Policy
The content, design, software, and all other materials available on this website are protected by copyright law. All rights, including copyright, are owned by HydraPak Seals, Inc. or its licensors.
- Permitted Use: Individuals may reproduce, store, or download materials from the website strictly for personal, non-commercial use without prior written permission from HydraPak Seals, Inc.
- Restricted Use: Materials on this website, including information and software, may not be reproduced, duplicated, modified, distributed, transferred, stored, or used for commercial purposes without express written consent from HydraPak Seals, Inc.
- Third-Party Licensing: Any materials licensed to HydraPak Seals, Inc. will reference the licensor. Usage of these materials must comply with the terms granted by the licensor.
Unauthorized use of website content or software, including distribution to third parties, is strictly prohibited and may result in legal action.